giracam logo
giracam logo

All articles

All articles

Articles

What is your cancellation policy?

Orders can be canceled within 24 hours. Please email our team with your cancellation request as soon as possible. You will receive confirmation of your cancellation if we’re able to make it happen. After this period, we may not be able to cancel your

Do you ship worldwide?

We do ship Worldwide!. Please note that international shipments can take up to 15 business days while US domestic shipments can take up to 10 business days on average. If you have been waiting for more than 30 business days to receive your order, ple

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Tracking information may not be immediately available after your

What is your shipping policy?

Our standard shipping time within USA is 4-8 business days. For international orders, expect a shipping time of 5-12 business days depending on your country. Please note that delivery times may vary depending on your location and the time of year. Fo

What if my package gets lost or arrives damaged?

At Giracam, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant details. We

How do I make a return?

Returns must be initiated within 30 days of receiving your order. Items must be unused and in the original packaging. Reach out to our customer support team at [email protected] to initiate the return process with your order number and details about

How do I start a return?

Our return policy allows returns for products purchased in the last 30 days. If you'd like to proceed with a return, please contact us at [email protected]. Once your request is approved, you will receive a prepaid return label via email. All return

Do you offer refunds or exchanges?

Yes, we offer refunds and exchanges within 30 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that some items are not eligible. For returns